FAQ: Charming Games Holiday Market
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

When does everything ship?

December, when the campaign ends. All plushies and pins are ready to ship now. All games are ready to ship now, except Otter 2nd edition and Capybara 2nd edition which should be finished early December. We will ship your order when all the stuff is ready.

We will try our best to have everything in your hands before December 25th, but we cannot guarantee any receiving dates.

Last updated: December 03, 2025 03:19

Card Sleeves?

All games (besides Doom Cat ) use bridge sized cards, 2.25in x 3.5in. I’ve used mayday and sleeve king brand, USA Chimera size, which is 57.5x89. The sleeve king ones are a little shorter than may day, so they fit in the tuck box better.

Doom Cat uses ‘Dixit’ sized cards, 80mm x 120mm. They are laminated to draw on, but sleeves can be drawn on with the Doom Cat pens also.

Last updated: December 03, 2025 03:18

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

Current Estimated Lock Order Date: December 2026

Current Estimated Shipping Date: December 2026

The Pledge Manager is opening soon. Please fill out ASAP so we can ship your order!

Last Updated At: 12/03/25
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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